- GA Account Cleanup for website and landing pages
HSHubSpot Jul 2026
source ↗ Account Cleanup can delete unused website and landing page drafts instead of archiving them, recoverable from the Recycle Bin for up to 90 days.
- GA Historical API usage chart
HSHubSpot Jul 2026
source ↗ Developers can view a new chart showing historical API usage over time.
- GA Auto-association for activities on more objects
HSHubSpot Jul 2026
source ↗ Automatic activity association now covers Lead, Contract, Order and Marketing Event objects; meeting rules also cover bookings and synced calendars.
- GA Share Breeze Assistant artifacts
HSHubSpot Jul 2026
source ↗ HTML and Markdown Breeze Assistant artifacts can be shared with colleagues in the same portal, viewed read-only, and remixed into an editable copy.
- GA Breeze Assistant thread search
HSHubSpot Jul 2026
source ↗ Breeze Assistant threads can be searched by title or message content, with highlighted snippets shown in results.
- GA Multi-campaign association for more asset types
HSHubSpot Jul 2026
source ↗ Emails, sequences, tickets and other asset types can now be tied to more than one campaign at once, improving attribution and reducing cloning.
- GA Campaign task kanban view
HSHubSpot Jul 2026
source ↗ Campaign tasks are now accessible via a new Manage tab with list and kanban board views.
- GA Sign into HubSpot using ChatGPT
HSHubSpot Jul 2026
source ↗ When a connection starts inside ChatGPT, HubSpot detects an existing sign-in and completes the connection automatically.
- GA Coaching opportunity from Help Desk reply ratings
HSHubSpot Jul 2026
source ↗ When a rep rates a Customer Agent reply in Help Desk, the rating surfaces as a coaching opportunity for admins to add answers or update guidelines.
- GA Coaching opportunity from Live Chat thumbs down
HSHubSpot Jul 2026
source ↗ A visitor's thumbs-down rating on a Live Chat Customer Agent response is captured as a coaching opportunity linked to the full conversation.
- GA CRM data in Customer Agent actions
HSHubSpot Jul 2026
source ↗ Customer Agent actions can map CRM contact properties to API request parameters so visitor data is included automatically in outgoing calls.
- GA Customer Agent deployment drafts
HSHubSpot Jul 2026
source ↗ Customer Agent deployment changes can be saved as drafts before publishing, keeping updates separate from the live agent until ready.
- GA Inline images in Customer Agent short answers
HSHubSpot Jul 2026
source ↗ Customer Agent can include knowledge-source images inline in short answers, shown inline in live chat and email and as separate bubbles elsewhere.
- GA Inline Live Chat feedback buttons
HSHubSpot Jul 2026
source ↗ Thumbs up/down feedback buttons appear inline below each Customer Agent Live Chat message instead of as thread messages, recorded silently.
- GA Customer Agent status property
HSHubSpot Jul 2026
source ↗ Four new statuses (Pending, Awaiting Human Assignment, Handed Off, None) automatically track where a ticket stands in agent-to-human handoff.
- GA Duplicate similarity score
HSHubSpot Jul 2026
source ↗ A duplicate similarity score column shows how closely matched each duplicate pair is, filterable with default thresholds of 30% for contacts and 80% for companies.
- GA Per-email tracking override
HSHubSpot Jul 2026
source ↗ A Setup toggle lets marketers override global open and click tracking on individual emails, gated behind a permission off by default.
- GA Saved email templates tab
HSHubSpot Jul 2026
source ↗ A new Templates tab on the marketing email listing page lets marketers browse saved templates and create emails from them.
- GA Embedded workflows for Starter
HSHubSpot Jul 2026
source ↗ Starter-tier customers can access, create and manage workflow automations directly from the Contacts, Companies and Deals CRM index pages.
- GA Unpublish a form
HSHubSpot Jul 2026
source ↗ A form can be returned to Draft status from the listing page, editor or details page; it stops rendering while existing submissions are unaffected.
- GA Import progress tracking
HSHubSpot Jul 2026
source ↗ Imports show real-time progress with current stage, percentage complete and queue position; small imports can skip ahead of a full large-import slot.
- GA Instagram collaborator tagging
HSHubSpot Jul 2026
source ↗ Marketers can tag up to three accounts on Instagram feed posts, Reels and carousels from Social Inbox; tagged accounts can reshare the post.
- GA Instagram DM file attachments
HSHubSpot Jul 2026
source ↗ Marketers can send images, audio, PDFs and video from File Manager when replying to Instagram DMs in Social Inbox, as a separate message from text.
- GA Lead score history filters
HSHubSpot Jul 2026
source ↗ Score history can be filtered by last 30 days, 90 days, last year or all time, with engagement history applying from June 1, 2026 onward.
- GA Live Chat offline messaging
HSHubSpot Jul 2026
source ↗ Per-state toggles for Away, Outside Working Hours and Max Capacity let Live Chat capture visitor messages when agents can't respond.
- GA Resizable Live Chat widget
HSHubSpot Jul 2026
source ↗ Visitors can drag Live Chat widget edges to any size or toggle compact/expanded views, with the preferred size remembered per visitor.
- GA Conditional property logic on mobile
HSHubSpot Jul 2026
source ↗ Admin-configured conditional property logic now applies when editing CRM records in the mobile app, including follow-up fields and required fields.
- GA Mobile file property uploads
HSHubSpot Jul 2026
source ↗ Images and files can be attached to CRM records from the mobile app by taking a photo, choosing from the library or picking a file.
- GA Customizable optional OAuth app permissions
HSHubSpot Jul 2026
source ↗ Optional OAuth app permissions, pre-selected by default, can be unchecked before install; now applies to all OAuth apps, not just ChatGPT and Claude.
- GA Raised owner property limit
HSHubSpot Jul 2026
source ↗ HubSpot raised the limit on owner properties available for CRM records.
- GA Pipeline features for more object types
HSHubSpot Jul 2026
source ↗ Appointments, Courses, Listings, Orders, Services, Users and App Objects now support pipeline automation, access-editing control and object tags.
- GA Report drilldown refresh
HSHubSpot Jul 2026
source ↗ Report drilldowns get a clearer title bar, a more prominent "Group by" option, a new "Drill into" option and better-surfaced filters.
- GA Sandbox error and deploy wizard improvements
HSHubSpot Jul 2026
source ↗ Sandbox creation errors now identify the specific copy failure reason, and the Deploy Wizard shows Deployable and Not Deployable tabs for assets.
- GA Increased searchable custom properties
HSHubSpot Jul 2026
source ↗ Global search now supports up to 5 custom searchable properties per object type, up from 3, configurable under Property Rules settings.
- GA Social account reconnection preserves access settings
HSHubSpot Jul 2026
source ↗ Reconnecting a social account after token expiration now restores its previous access setting instead of resetting access to "Everyone".
- GA Larger Webhooks Journal batch sizes
HSHubSpot Jul 2026
source ↗ The Webhooks Journal API now supports larger batch sizes when retrieving webhook event history.
- GA Workflow templates in the Marketplace
HSHubSpot Jul 2026
source ↗ Pre-built workflow templates based on common use cases are now available in the HubSpot Marketplace.
- GA Use records created in a workflow
HSHubSpot Jul 2026
source ↗ A record created in a workflow and its properties can be used as the target or as data tokens in later steps of the same workflow.