This record is generated by AI from the cited source. How AI is used

A no-code Channel Builder lets admins add any outbound HTTP-based channel (e.g. WeChat, Kakao Talk, Messenger) with full native capabilities; now generally available to all environments after limited availability.

Platform

Adobe Journey Optimizer

Capability

Custom & webhook channels · Channels

also: Offer decisioning

Vendor's name

Custom outbound channel · Custom outbound channels

First recorded

27 Sep 2026

Record last updated

4 Nov 2026

Record dates describe acquisition and updates, not human review. About corrections.

Lifecycle history 2 states

1. GA2 Oct 2026
   First recorded 5 Oct 2026 · vendor release notes · experienceleague.adobe.com ↗ · archived copy, 25 Oct 2026 ↗
2. Preview31 Jul 2026
   First recorded 27 Sep 2026 · recorded from the source history · vendor release notes · experienceleague.adobe.com ↗ · archived copy, 26 Sep 2026 ↗

Record corrections 5

Changes made to this record after it was published, separate from the vendor's lifecycle states above. All corrections.

1. 4 Nov 2026Date

   GA date: 5 Oct 2026 → 2 Oct 2026

   2026-10-05 was the day the entry was fetched; from 6 October the "Custom outbound channel (General Availability)" block reads "Availability date: October 2, 2026". Evidence: experienceleague.adobe.com ↗

2. 4 Nov 2026Lifecycle state

   Lifecycle state: Announced · Sep 2026 → Preview · 31 Jul 2026

   The 2026 archive (July '26 > Channels) says "Custom outbound channels are currently available as Limited Availability", availability date July 31, 2026; the September Coming soon row cannot follow it as an announcement. Evidence: experienceleague.adobe.com ↗

3. 5 Oct 2026Date precision

   GA date precision: month → exact day

   Pipeline fix: a state transition seen on a later day had been dropped; the announced state is restored and the GA date set to the day it was published. Evidence: experienceleague.adobe.com ↗ · Reconstructed from the record's revision history.

4. 5 Oct 2026Date

   GA date: 1 Sep 2026 → 5 Oct 2026

   Pipeline fix: a state transition seen on a later day had been dropped; the announced state is restored and the GA date set to the day it was published. Evidence: experienceleague.adobe.com ↗ · Reconstructed from the record's revision history.

5. 5 Oct 2026Lifecycle state

   Announced state: not recorded → Sep 2026

   Pipeline fix: a state transition seen on a later day had been dropped; the announced state is restored and the GA date set to the day it was published. Evidence: experienceleague.adobe.com ↗ · Reconstructed from the record's revision history.

Something wrong or out of date in this record? Report an issue, ideally with a link to better evidence. How corrections work

Custom & webhook channels on other platforms latest first

• BZBrazeMulti-language support for webhooksGA17 Sep 2026
• MKMarketoIncreased callback timeout for Self-Service Flow StepsAnnouncedSep 2026
• MOMoEngageConnected Apps HTML and key-value supportGAJul 2026
• TATreasure AIAdvanced Webhook streaming egress connectorGAMar 2026

All Custom & webhook channels changes →

More from Adobe AJO in Custom & webhook channels

• Reporting webhooks for custom outbound channelsAnnouncedOct 2026