CX Enterprise Coworker in third-party AI platforms
CX Enterprise Coworker works inside Microsoft 365 Copilot, ChatGPT and Claude, answering natural-language questions on campaigns, journeys and audiences using existing Adobe permissions.
Entries on this page are generated by AI from vendor sources. How AI is used
Vendor: Adobe
171 features and 196 dated states recorded · 85% of dates precise to the day · 3 monitored vendor sources. Counts reflect how finely the vendor documents, not how much it ships. They include 14 features under review; the tiles and lifecycle summaries exclude them.
The latest recorded state per feature, entries under review excluded. These are the records counted in the tiles above.
Within each period: major updates as cards, then notable ones as rows; newest first in each group. Minor updates below.
CX Enterprise Coworker works inside Microsoft 365 Copilot, ChatGPT and Claude, answering natural-language questions on campaigns, journeys and audiences using existing Adobe permissions.
In beta, Process Manager lets teams build and schedule workflows linking data ingestion, Query Service, segmentation, profile exports and destination activation.
Real-Time Customer Profile can now use conversational and other unstructured customer data, in beta, to understand intent and personalize conversations in real time.
Now Beta (27 Oct 2026). Current summary: In beta, Process Manager lets teams build and schedule workflows linking data ingestion, Query Service, segmentation, profile exports and destination activation.
Now Beta (27 Oct 2026). Current summary: Real-Time Customer Profile can now use conversational and other unstructured customer data, in beta, to understand intent and personalize conversations in real time.
Coworker Chat skill detects spikes and drops in ingestion, segmentation and destination metrics, reviews flow health and failed jobs; in limited availability.
Coworker Chat summarizes notifications, surfaces action items, and lets users open, mark read/unread or set reminders, with Slack delivery when connected.
Lets admins enable or disable attribute-change and identity-change export triggers per dataflow; segmentation-change triggers always stay on.
CX Enterprise Coworker will let users run read-only SQL queries or build audiences conversationally, using Data Distiller compute hours.
Relational schemas will be able to link to primary identity fields and other supported fields in standard schemas, without segmentation enablement.
The redesigned Audience Builder is generally available, adding a Discovery Panel, semantic search, AI-suggested fields, sample previews, favorites and named rule groups.
Self-service Growth Credits system to manage and scale capacity across streaming, edge, and batch segmentation, with usage monitoring and alerts.
Self-Serve Sources Streaming SDK lets customers build custom connectors for Experience Platform running on AWS, currently limited to a small number of customers.
Usage Insights shows how an organization uses Real-Time CDP and Journey Optimizer across profiles, audiences, destinations, channels, campaigns and journeys, with breakdowns by sandbox and time period to track adoption.
Now GA (22 Sep 2026). Current summary: The redesigned Audience Builder is generally available, adding a Discovery Panel, semantic search, AI-suggested fields, sample previews, favorites and named rule groups.
Now GA (27 Oct 2026). Current summary: CX Enterprise Coworker works inside Microsoft 365 Copilot, ChatGPT and Claude, answering natural-language questions on campaigns, journeys and audiences using existing Adobe permissions.
Now GA (22 Sep 2026). Current summary: Self-service Growth Credits system to manage and scale capacity across streaming, edge, and batch segmentation, with usage monitoring and alerts.
Audience Builder validates field compatibility with the selected evaluation method and flags incompatible fields before save or publish.
Audience Portal can show each audience's activated destinations, including destination type, schedule, and recent flow-run status.
Azure Event Hubs and Azure Blob Storage destinations can authenticate via a Microsoft Entra ID service principal, alongside existing key-based authentication.
Batch capacity view to monitor and manage on-demand runs, scheduled runs, and batch audience counts.
Conversational skills in CX Enterprise Coworker identify high-storage datasets, assess retention changes, and review dataset configuration and storage metrics.
A conversational skill in CX Enterprise Coworker runs statistical and semantic validations on datasets and fields to surface data quality issues via chat.
Flexible Batch Schedules let you evaluate audiences on demand using user-defined schedules instead of fixed batch windows.
HubSpot source ingestion moves to an updated V2 connector.
Privacy Service supports privacy requests under India's Digital Personal Data Protection Act, selectable in the UI or API.
The Job Schedules timeline now includes scheduled batch Adobe Journey Optimizer campaign runs, filterable by recurrence, channel and type, with delivery detail.
Sandboxes can hold up to 10,000 audiences, available to customers with access to Flexible Batch Schedules.
Sandbox Tooling can migrate schemas, datasets and other objects from a source sandbox to multiple target sandboxes in a single workflow.
Health checks add 32 new checks plus two new categories, Sources and Profile, alongside existing schema, identity, destination and ingestion checks.
Amazon S3 source ingestion can combine server-side encryption with PGP file encryption; on the AWS VA6 region the max encrypted file size rises from 1GB to 10GB.
The Salesforce CRM destination adds OAuth 2 Client Credentials authentication alongside the existing Password Grant flow.
Now GA (22 Sep 2026). Current summary: Audience Builder validates field compatibility with the selected evaluation method and flags incompatible fields before save or publish.
LiveRamp Distribution, FreeWheel, and Snowflake Batch destinations will gain audience-level reporting, in addition to existing dataflow run-level reporting.
Now GA (22 Sep 2026). Current summary: Azure Event Hubs and Azure Blob Storage destinations can authenticate via a Microsoft Entra ID service principal, alongside existing key-based authentication.
Now GA (22 Sep 2026). Current summary: Conversational skills in CX Enterprise Coworker identify high-storage datasets, assess retention changes, and review dataset configuration and storage metrics.
Now GA (22 Sep 2026). Current summary: A conversational skill in CX Enterprise Coworker runs statistical and semantic validations on datasets and fields to surface data quality issues via chat.
Now Preview (22 Sep 2026). Current summary: Flexible Batch Schedules let you evaluate audiences on demand using user-defined schedules instead of fixed batch windows.
Now GA (22 Sep 2026). Current summary: HubSpot source ingestion moves to an updated V2 connector.
Now GA (22 Sep 2026). Current summary: Privacy Service supports privacy requests under India's Digital Personal Data Protection Act, selectable in the UI or API.
Now GA (22 Sep 2026). Current summary: The Job Schedules timeline now includes scheduled batch Adobe Journey Optimizer campaign runs, filterable by recurrence, channel and type, with delivery detail.
Now GA (22 Sep 2026). Current summary: Sandbox Tooling can migrate schemas, datasets and other objects from a source sandbox to multiple target sandboxes in a single workflow.
Now GA (22 Sep 2026). Current summary: Amazon S3 source ingestion can combine server-side encryption with PGP file encryption; on the AWS VA6 region the max encrypted file size rises from 1GB to 10GB.
Now GA (22 Sep 2026). Current summary: The Salesforce CRM destination adds OAuth 2 Client Credentials authentication alongside the existing Password Grant flow.
New access labels can now be applied to entire datasets to control which users and applications may read or write their data.
Self-Serve Sources (Streaming SDK) reach general availability, letting partners build streaming sources with required OAuth or HMAC authentication.
The external audiences endpoint now supports uploading B2B account audiences directly into Experience Platform.
Real-Time CDP B2B Edition now supports time-series relational schemas in custom objects for segmentation.
Batch ingestion limits raised to 25,000 files and up to 1 TB per batch, with clearer errors when batches exceed limits.
Braze source connector, previously in beta, is now generally available for ingesting marketing automation data.
Capillary loyalty source connector, previously in beta, is now generally available.
Didomi consent source connector, previously in beta, is now generally available for ingesting consent data.
New private beta triggers an immediate resend of an audience's full membership to select streaming destinations, gated via Adobe representative.
Rainfocus analytics source connector, previously in beta, is now generally available.
Relay marketing automation source connector, previously in beta, is now generally available.
New beta lets you trigger audience evaluation for a specific audience on demand, without waiting for a scheduled run.
Shopify Streaming ecommerce source connector, previously in beta, is now generally available.
New beta Talon.One source connector ingests loyalty transactions and streaming events, in both batch and near-real-time modes.
New ZoomInfo Account Audiences destination activates account-level audiences for account-based marketing use cases.
New CX Coworker skill uses natural language to discover, package, validate, and migrate Schema and Audience sandbox objects between environments.
Segment Match will be discontinued after November 27, 2026; Real-Time CDP Prime and Ultimate customers must move to Real-Time CDP Collaboration.
New Adhese destination exports audiences as files to Adhese's cloud storage for targeted ad delivery on publisher inventory.
Incremental dataset exports to destinations can now be scheduled hourly for fresher data delivery.
New toggle limits exported segment membership data to only mapped audiences for HTTP API, Amazon Kinesis, and Azure Event Hubs destinations.
Kevel destination now supports mapping a profile attribute to the incrementality testing group field for exported records.
New Meta Ads source connector lets customers configure the full Meta Ads ingestion workflow in the Sources UI.
New beta Microsoft Ads Customer Match destination for email-based audience matching on Microsoft Advertising, access via account manager.
AI Assistant, powered by Agent Orchestrator, scans AEP datasets to flag data quality issues and suggest fixes.
Google Ad Manager 360 destination reaches general availability after previously being in beta.
Google Customer Match + Display & Video 360 destination reaches GA after previously being in limited availability.
Agentic AI orchestrating Adobe apps across analytics, content and journey orchestration; built on MCP and Agent2Agent, interoperating with Anthropic, AWS and Google Cloud. Generally available since 10 June 2026.
The original Amazon Ads destination card is deprecated in favor of the renamed Amazon Ads (formerly v2); hidden end of July 2026.
Lets Audience Composition splits keep the same profile in the same bucket across evaluations, instead of only random splits.
Routes exports to Azure Blob Storage, ADLS Gen2 and Event Hubs over private network links instead of the public internet.
Rejects Experience Event records with restricted characters in the _id field at ingestion, without failing the rest of the batch.
Lets customers export array fields, whole or per-field, as enrichment attribute columns to cloud storage destinations.
Now GA (27 Oct 2026). Current summary: Lets admins enable or disable attribute-change and identity-change export triggers per dataflow; segmentation-change triggers always stay on.
Two new health checks flag sandboxes missing pseudonymous profile TTL policy or automatic expiration on event datasets.
Flags three scheduling anti-patterns automatically and adds a calendar view to the last-7-days lookback in Job Schedules.
LAVA loyalty source connector, previously in beta, is now generally available.
Adds metadata, filtering, user-defined tags/folders and inline actions to the XDM schema browse page.
Adds HMAC-based authentication, in both the UI and API, for the Shopify Streaming source connector.
Adds a Private Link Enabled selector for Snowflake Streaming and Batch destinations to support private-only inbound accounts.
Disables source dataflows automatically after 30 consecutive days of failure, requiring manual review before re-enabling.
Modernizes the Sources dataflow inventory with search, filtering, tags, folders, resizable columns and contextual actions.
Changes field names, date formats and structure of the profile system jobs API response, a breaking change for integrations.
Adds Roku, Samsung Ads, The Trade Desk (1st Party), Warner Bros. Discovery and Yahoo as supported destinations via Acxiom Audience Connection.
Gives all customers a baseline of 50 Audience Compositions and adds chained activation and audience enrichment improvements.
After the B2B CDP architecture upgrade, account audiences no longer directly use experience events; a people audience must be built first.
Supports custom objects with one-to-many relationships for B2B CDP segmentation use cases.
Adds a List function to computed attributes that returns an array of values from qualifying events in a single dataset.
Lets custom upload, look-alike, federated and cross-app audiences (not only Segmentation Service audiences) activate to the Criteo destination.
An expressActivation flag speeds delivery of external audience membership data to batch destinations on subsequent activations.
Now GA (16 Jun 2026). Current summary: LAVA loyalty source connector, previously in beta, is now generally available.
Beta MCP server exposes read-only Real-Time CDP tools, letting MCP-compatible AI clients inspect audiences, destinations and activation runs.
Acxiom Audience Connection destination, enhancing audiences with Acxiom Real ID for activation across ad platforms, is now generally available.
Acxiom Real ID Audience Connection destination, activating audiences using Acxiom Real ID as the match key, is now generally available.
New Amazon Ads v2 destination connects to Ads Data Manager with expanded identity types and cross-product data sharing.
Now GA (28 Jul 2026). Current summary: New beta Microsoft Ads Customer Match destination for email-based audience matching on Microsoft Advertising, access via account manager.
Admins can now view and end active Query Service sessions from the Admin tab to reclaim idle session capacity.
New beta Reddit Custom Audience destination to send Experience Platform audiences to Reddit Ads.
New Rokt destination connects audiences to Rokt's real-time decisioning for targeting, suppression and personalization.
Salesforce source connections now support SOQL row-level filters to restrict which records are ingested into Experience Platform.
Express Copy lets users copy sandbox objects, including auto-detected dependent objects, to a target sandbox in one action.
Now GA (18 Aug 2026). Current summary: New beta Talon.One source connector ingests loyalty transactions and streaming events, in both batch and near-real-time modes.
Dynamic datastream configurations reach general availability, letting you define per-service rules that route each data type to the right Experience Cloud solution.
Health Checks reaches general availability, providing always-on scans of schemas and identities in a sandbox to proactively surface configuration issues.
Job Schedules reaches general availability, providing a unified view of scheduled batch jobs across the data pipeline with execution status, conflict detection, and diagnostics.
New embedded Adobe Marketing Agent brings campaign insights and audience data into Microsoft 365 apps like Teams, Word, and PowerPoint via Copilot.
New Adobe Advertising DSP connection adds support for additional identities, including exporting cookie-based identities, beyond the legacy connection.
Capacity now shows and manages guardrails related to edge segmentation throughput usage.
Change Data Capture is now supported for the Marketo Engage, Microsoft Dynamics, and Salesforce CRM sources.
Real-time monitoring for edge datastreams adds visibility into throughput and other metrics.
Export file now (UI) and the ad-hoc activation API now support external audiences, such as custom upload, look-alike, federated, and cross-app audiences, for batch file-based destinations.
The Trade Desk CRM, Criteo, and Pinterest destinations can now activate external audiences, including custom upload, look-alike, federated, and cross-app audiences.
New FreeWheel destination sends Real-Time CDP audiences as daily batch files for CTV, video, and display targeting; access requires contacting your Adobe account team.
HTTP API destinations can now authenticate with OAuth 2 when the token endpoint requires mutual TLS (mTLS).
New API lets you delete identities across one, multiple, or all datasets in a single request, optionally restricting deletion to profile services only.
New V2 table structure for Snowflake Batch adds separate audience name and audience origin columns; new destination connections get both the V2 and the original table structures.
XDM entities gain inline action menus and support for deleting schemas, classes, field groups, and data types not used by datasets or enabled for Profile.
Snowflake Batch destination reaches worldwide GA, lifting the prior US-only and default-merge-policy-only limits from its limited release.
Adds Slack as a delivery channel for customer-facing event alerts, configured via the Alerts tab.
The Databricks source connector now supports connecting through Unity Catalog.
Once a schema has a dataset, breaking edits such as field renames, deletions, type or class changes are blocked; additive changes remain allowed.
Audiences created via the Segmentation API or Audience Agent can now be edited in Segment Builder, except time-series audiences.
Experience Platform now enforces contracted streaming throughput for Real-Time Customer Profile and Identity Service, queuing excess data FIFO; Journey Optimizer licenses are exempt.
Select customers get complimentary trial access to Adobe Experience Platform Agents via the AI Assistant interface, respecting existing access controls.
Experience Platform now runs built-in real-time checks on audience definitions for accuracy, stability and scalability while you build them.
All users can now edit existing destinations and their marketing actions, previously available only to a limited set of users.
The entity lookup API for experience events is deprecated for Real-Time CDP Prime customers to align with licensing; Ultimate customers can request re-enablement.
New destination connector exports audiences from Experience Platform to Index Exchange's programmatic advertising platform.
New streaming destination connector activates audiences into Kevel's UserDB and Segment Management APIs for retail media targeting.
New Oracle Eloqua V2 source connector replaces the deprecated one with improved reliability; existing connections must migrate.
Users can track job-level progress percentage and checkpoints for batch Profile ingestion dataflow runs; from May 2026 the monitoring dashboard also shows job initiation and queued time.
Profile viewer combines attributes, events and AI-generated insights like propensity scores in one refreshed, card-based browsable view.
New Salesforce Marketing Cloud V2 source connector replaces the deprecated one with improved performance and capabilities.
The Trade Desk - CRM destination can now activate hashed or unhashed E.164 phone numbers alongside email addresses.
Confirmed records only. 14 features under review excluded.
| Month | Changes |
|---|---|
| 2026-01 | 18 |
| 2026-02 | 6 |
| 2026-03 | 21 |
| 2026-04 | 17 |
| 2026-05 | 10 |
| 2026-06 | 20 |
| 2026-07 | 15 |
| 2026-08 | 22 |
| 2026-09 | 48 |
| 2026-10 | 19 |
Select a month to view its changes.
Dated changes (feature states) per primary capability area and month, minor updates and records under review included. They show what the vendor documented, which depends on how finely it writes release notes: not investment, and not how complete the platform is.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | |
|---|---|---|---|---|---|---|---|---|---|---|
| Data | 2 | 2 | 3 | 4 | 1 | 4 | 2 | 9 | 7 | 4 |
| Profile | 2 | 1 | 1 | 2 | ||||||
| Segmentation | 1 | 1 | 2 | 3 | 1 | 1 | 3 | 8 | ||
| Activation | 9 | 1 | 8 | 9 | 4 | 8 | 11 | 5 | 8 | 5 |
| Analytics | 1 | |||||||||
| AI | 1 | 1 | 1 | 2 | 1 | 5 | 5 | |||
| Governance | 1 | 1 | 2 | 1 | 2 | 6 | 3 | |||
| Platform | 2 | 1 | 4 | 3 | 1 | 4 | 3 | 13 |
Destinations & connectors (68) · Data ingestion (27) · Monitoring & alerting (26) · Real-time & rule-based segments (17) · Generative assistants (9) · Security & certifications (7) · Data retention & lifecycle (5) · Data model & schemas (5)
Links open this platform's whole-record timeline, including minor updates and all states. Capability timelines also include secondary classifications, so their totals can be higher than the primary-only counts above. Use All platforms in Timeline filters to explore the wider record.
Coverage measures the health of vendor sources monitored daily or weekly. Historical archives and the announcements lane are excluded.
| Source | Role / monitoring | Vendor rhythm | Last change seen | Reading |
|---|---|---|---|---|
| Release notes ↗experienceleague.adobe.com | Current releasesDaily | monthly | 11 Nov 2026 | HealthyRead timestamps for Release notes
|
| Pre-release notes ↗experienceleague.adobe.com | Current releasesDaily | monthly | 6 Nov 2026 | HealthyRead timestamps for Pre-release notes
|
| Release notes, 2026 archive ↗experienceleague.adobe.com | Historical archiveDaily | — | 11 Nov 2026 | HealthyRead timestamps for Release notes, 2026 archive
|
| MarTech Watch (announcements) ↗andrea.veggiani.com | AnnouncementsDaily | weekly (Watch issue) | 29 Sep 2026 | HealthyRead timestamps for MarTech Watch (announcements)
|
experienceleague.adobe.com
Current releases
experienceleague.adobe.com
Current releases
experienceleague.adobe.com
Historical archive · excluded from coverage
andrea.veggiani.com
Announcements · excluded from coverage
Source schedules, health assessments, last attempts and successful reads. All platforms' sources · source policy