This record is generated by AI from the cited source. How AI is used

Account Engagement adds four per-business-unit settings to enable or disable tracking of email opens, implied opens, link clicks and advanced metrics, supporting EU tracking rules; the advanced metrics setting needs Plus, Advanced, Premium or Growth with the add-on.

Platform

Salesforce Marketing Cloud Account Engagement

Capability

Privacy & data residency · Governance

also: Email

Vendor's name

Disable Open and Click Tracking

First recorded

2 Oct 2026

Record last updated

5 Nov 2026

Record dates describe acquisition and updates, not human review. About corrections.

Lifecycle history 1 state

1. GAJul 2026
   First recorded 2 Oct 2026 · recorded from the source history · vendor release notes (2 sources) · help.salesforce.com ↗ · help.salesforce.com ↗

Record corrections 4

Changes made to this record after it was published, separate from the vendor's lifecycle states above. All corrections.

1. 5 Nov 2026Source

   GA cite url: https://help.salesforce.com/s/articleView?id=release-notes.rn_mcae_tracking.htm&release=262&type=5&language=en_US → https://help.salesforce.com/s/articleView?id=release-notes.rn_mcae_email_tracking.htm&release=264&type=5&language=en_US

   The state is now dated by the Winter '27 release note "Disable Email Open and Click Tracking", which carries the When line. Evidence: help.salesforce.com ↗

2. 5 Nov 2026Date

   GA date: GA · May 2026 → GA · Jul 2026

   The Winter '27 note's When line says "Tracking settings for opens, links, and advanced metrics are available starting in July 2026"; a When note wins over the release date. Evidence: help.salesforce.com ↗

3. 4 Nov 2026Text
   Summary rewritten

   Before: Account Engagement adds four per-business-unit settings to enable or disable tracking of email opens, implied opens, link clicks and advanced metrics, supporting EU tracking rules.

   After: Account Engagement adds four per-business-unit settings to enable or disable tracking of email opens, implied opens, link clicks and advanced metrics, supporting EU tracking rules; the advanced metrics setting needs Plus, Advanced, Premium or Growth with the add-on.

   The Advanced Email Analytics setting "is available in ... Plus, Advanced, and Premium editions, as well as Growth Edition with the add-on". Evidence: help.salesforce.com ↗

4. 4 Nov 2026Merged

   Record salesforce-account-engagement.advanced-email-analytics-tracking-control merged into Per-business-unit email open and click tracking controls.

   Same capability recorded twice: the Winter '27 entry "Disable Email Open and Click Tracking" restates the Summer '26 entry; both sources are cited on the kept record. Evidence: help.salesforce.com ↗

Something wrong or out of date in this record? Report an issue, ideally with a link to better evidence. How corrections work

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