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All platforms15 tracked · 8 CEP · 4 CDP · 3 MAP B2B
Compiled 11 Nov

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HS

PDF attachments in Customer Agent conversations

GA since May 2026

Visitors can attach PDF files up to 10MB in a Customer Agent conversation, visible to the AI agent and any human agent.

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community.hubspot.com Evidence for GA · May 2026
Platform
HubSpot Marketing Hub
Component
Conversations & events
Capability
Conversational & voice · Channels
Vendor's name
PDF attachments
First recorded
Record last updated

Record dates describe acquisition and updates, not human review. About corrections.

Lifecycle history 1 state

  1. GAMay 2026
    First recorded 2 Oct 2026 · recorded from the source history · vendor community release post · community.hubspot.com ↗

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