This record is generated by AI from the cited source. How AI is used
Block IP address in Live Chat
An IP address can be blocked from a live chat thread for 14 days, moving its existing threads to spam.
- Platform
- HubSpot Marketing Hub
- Component
- Conversations & events
- Capability
- Conversational & voice · Channels
- Vendor's name
- Block IP address
- First recorded
- Record last updated
Record dates describe acquisition and updates, not human review. About corrections.
Lifecycle history 1 state
- GASep 2026First recorded 2 Oct 2026 · recorded from the source history · vendor community release post · community.hubspot.com ↗
Record corrections 1
Changes made to this record after it was published, separate from the vendor's lifecycle states above. All corrections.
- Classification
Classification: Security & certifications (also Conversational & voice) → Conversational & voice
Classified by what it acts on: "Block an IP from a live chat thread for 14 days and move its existing threads to spam" is a live chat control, not a security certification. Evidence: community.hubspot.com ↗
Something wrong or out of date in this record? , ideally with a link to better evidence. How corrections work
Conversational & voice on other platforms latest first
- KlaviyoHelpdesk ticket assignment email notificationsGA30 Oct 2026
- KlaviyoIntake rule creation from spam-marked messages in HelpdeskGA28 Oct 2026
- KlaviyoCustom signatures for Helpdesk email repliesGA20 Oct 2026
- KlaviyoSLA policies in HelpdeskPreview15 Oct 2026
- KlaviyoMulti-region targeting for Customer AgentGA15 Oct 2026
- SFMC EngagementTwo-way conversational email with Agentforce agentsGASep 2026
- MoEngageTruecaller integrationGAJul 2026
- MoEngageDeepgram AI voice integrationGAJul 2026
- KlaviyoMultilingual Customer Agent responsesGA4 Jun 2026
- MarketoPicklist/drop-down fields in chat profile editorGA22 May 2026
All Conversational & voice changes →
More from HubSpot in Conversational & voice
- WhatsApp voice note handling for Customer AgentGAOct 2026
- Channel-specific handoff routing for Customer AgentGAOct 2026
- Undo Send in Inbox and Help DeskGASep 2026
- Customer Agent fallback routingGASep 2026
- Customer Agent payment link sendingGAAug 2026
- Customer Agent invoice lookup and sendGAAug 2026