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Block IP address in Live Chat

GA since Sep 2026

An IP address can be blocked from a live chat thread for 14 days, moving its existing threads to spam.

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community.hubspot.com Evidence for GA · Sep 2026
Platform
HubSpot Marketing Hub
Component
Conversations & events
Capability
Conversational & voice · Channels
Vendor's name
Block IP address
First recorded
Record last updated

Record dates describe acquisition and updates, not human review. About corrections.

Lifecycle history 1 state

  1. GASep 2026
    First recorded 2 Oct 2026 · recorded from the source history · vendor community release post · community.hubspot.com ↗

Record corrections 1

Changes made to this record after it was published, separate from the vendor's lifecycle states above. All corrections.

  1. Classification

    Classification: Security & certifications (also Conversational & voice) → Conversational & voice

    Classified by what it acts on: "Block an IP from a live chat thread for 14 days and move its existing threads to spam" is a live chat control, not a security certification. Evidence: community.hubspot.com ↗

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