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Picklist/drop-down fields in chat profile editor

GA since 22 May 2026

Marketo picklist and drop-down person fields, including Salesforce-synced values, are available as drop-down options in the Dynamic Chat profile editor.

Read vendor source (opens in a new tab)
experienceleague.adobe.com Evidence for GA · 22 May 2026
Platform
Adobe Marketo Engage
Component
Dynamic Chat
Capability
Conversational & voice · Channels
also: CRM sync
Vendor's name
Dynamic Chat - Marketo Picklist/Drop-down Fields
First recorded
Record last updated

Record dates describe acquisition and updates, not human review. About corrections.

Lifecycle history 1 state

  1. GA22 May 2026
    First recorded 2 Oct 2026 · recorded from the source history · vendor release notes · experienceleague.adobe.com ↗ · archived copy, 25 Oct 2026 ↗

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