This record is generated by AI from the cited source. How AI is used
KL
Product catalog sharing in Instagram and WhatsApp chats
GA since 16 Jan 2026
Agents can now share product images and links from the catalog directly in Instagram and WhatsApp support conversations.
- Platform
- Klaviyo
- Capability
- Conversational & voice · Channels also: Messaging apps
- Vendor's name
- Product Sharing on Instagram & WhatsApp
- First recorded
- Record last updated
Record dates describe acquisition and updates, not human review. About corrections.
Lifecycle history 1 state
- GA16 Jan 2026First recorded 28 Sep 2026 · recorded from the source history · vendor changelog · klaviyo.com ↗ · archived copy, 26 Oct 2026 ↗
Something wrong or out of date in this record? , ideally with a link to better evidence. How corrections work
Conversational & voice on other platforms latest first
- HubSpotWhatsApp voice note handling for Customer AgentGAOct 2026
- HubSpotChannel-specific handoff routing for Customer AgentGAOct 2026
- SFMC EngagementTwo-way conversational email with Agentforce agentsGASep 2026
- HubSpotBlock IP address in Live ChatGASep 2026
- HubSpotUndo Send in Inbox and Help DeskGASep 2026
- HubSpotCustomer Agent fallback routingGASep 2026
- HubSpotCustomer Agent payment link sendingGAAug 2026
- HubSpotCustomer Agent invoice lookup and sendGAAug 2026
- MoEngageTruecaller integrationGAJul 2026
- MoEngageDeepgram AI voice integrationGAJul 2026
All Conversational & voice changes →
More from Klaviyo in Conversational & voice
- Helpdesk ticket assignment email notificationsGA30 Oct 2026
- Intake rule creation from spam-marked messages in HelpdeskGA28 Oct 2026
- Custom signatures for Helpdesk email repliesGA20 Oct 2026
- SLA policies in HelpdeskPreview15 Oct 2026
- Multi-region targeting for Customer AgentGA15 Oct 2026
- Multilingual Customer Agent responsesGA4 Jun 2026