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Product catalog sharing in Instagram and WhatsApp chats

GA since 16 Jan 2026

Agents can now share product images and links from the catalog directly in Instagram and WhatsApp support conversations.

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klaviyo.com Evidence for GA · 16 Jan 2026
Platform
Klaviyo
Capability
Conversational & voice · Channels
Vendor's name
Product Sharing on Instagram & WhatsApp
First recorded
Record last updated

Record dates describe acquisition and updates, not human review. About corrections.

Lifecycle history 1 state

  1. GA16 Jan 2026
    First recorded 28 Sep 2026 · recorded from the source history · vendor changelog · klaviyo.com ↗ · archived copy, 26 Oct 2026 ↗

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