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KL

Loyalty skill for Customer Agent

GA since 13 Mar 2026 notable

Customer Agent can now answer points and rewards questions and link customers to their loyalty portal across webchat, text, email and WhatsApp.

Read vendor source (opens in a new tab)
klaviyo.com Evidence for GA · 13 Mar 2026
Platform
Klaviyo
Capability
Conversational & voice · Channels
also: Loyalty programs
Vendor's name
Loyalty Skill
First recorded
Record last updated

Record dates describe acquisition and updates, not human review. About corrections.

Lifecycle history 1 state

  1. GA13 Mar 2026
    First recorded 28 Sep 2026 · recorded from the source history · vendor changelog · klaviyo.com ↗ · archived copy, 26 Oct 2026 ↗

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Conversational & voice on other platforms latest first

All Conversational & voice changes →

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