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Custom lead qualification triggers for Customer Agent

GA since Jun 2026 notable

Admins write custom, testable trigger instructions in a rich text editor to control exactly when Customer Agent initiates lead qualification.

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community.hubspot.com Evidence for GA · Jun 2026
Platform
HubSpot Marketing Hub
Component
Conversations & events
Capability
Agent building & orchestration · AI
Vendor's name
Lead Qualification Triggers
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Record last updated

Record dates describe acquisition and updates, not human review. About corrections.

Lifecycle history 1 state

  1. GAJun 2026
    First recorded 2 Oct 2026 · recorded from the source history · vendor community release post · community.hubspot.com ↗

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