Beta
Platforms ▾
Engagement platformsCEP
CEPs in the Release Matrix →
Data platformsCDP
CDPs in the Release Matrix →
B2B marketing automationMAP B2B
MAP B2Bs in the Release Matrix →
All platforms15 tracked · 8 CEP · 4 CDP · 3 MAP B2B
Compiled 11 Nov

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Customer Agent audience segments

Preview since Sep 2026 notable

Customer Agent knowledge, actions, tone and handoffs can be configured per visitor audience segment, in private beta.

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community.hubspot.com Evidence for Preview · Sep 2026
Platform
HubSpot Marketing Hub
Component
Conversations & events
Capability
Agent building & orchestration · AI
Vendor's name
Audience segments
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Record last updated

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Lifecycle history 1 state

  1. PreviewSep 2026
    First recorded 2 Oct 2026 · recorded from the source history · vendor community release post · community.hubspot.com ↗

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Agent building & orchestration on other platforms latest first

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