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Identify Business Unit agent action for campaign creation

GA since Jan 2026

A new Identify Business Unit agent action lets the Campaign Creation agent determine a user's business-unit access and scope an Agentforce session to that unit.

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help.salesforce.com Evidence for GA · Jan 2026
Platform
Salesforce Marketing Cloud Next
Capability
Agent building & orchestration · AI
Vendor's name
Identify Business Unit
First recorded
Record last updated

Record dates describe acquisition and updates, not human review. About corrections.

Lifecycle history 1 state

  1. GAJan 2026
    First recorded 23 Oct 2026 · recorded from the source history · vendor release notes · help.salesforce.com ↗

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