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Emotional Tone Insights

Deprecation announced since week of 21 Sep 2026 notable under review

Emotional Tone Insights is being retired; the vendor announced the deprecation the week of September 21, 2026.

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help.salesforce.com Evidence for Deprecation announced · week of 21 Sep 2026
Platform
Salesforce Marketing Cloud Engagement
Capability
Predictive models · AI
Vendor's name
Prepare for the Retirement of Emotional Tone Insights · Emotional Tone Insights
First recorded
Record last updated

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Lifecycle history 1 state

  1. Deprecation announcedweek of 21 Sep 2026
    First recorded 27 Sep 2026 · recorded from the source history · vendor release notes · help.salesforce.com ↗

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