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Einstein features retirement in select Hyperforce regions

Retired since 16 Mar 2026 major under review

Marketing Cloud Einstein features, including engagement scoring, were retired for customers in Australia, Japan and Canada Hyperforce regions; EU/US processing or Marketing Cloud Next can keep data in-region.

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help.salesforce.com Evidence for Retired · 16 Mar 2026
Platform
Salesforce Marketing Cloud Engagement
Capability
Predictive models · AI
Vendor's name
Marketing Cloud Einstein features
First recorded
Record last updated

Record dates describe acquisition and updates, not human review. About corrections.

Lifecycle history 1 state

  1. Retired16 Mar 2026 AU, JP, CA
    First recorded 23 Oct 2026 · recorded from the source history · vendor release notes · help.salesforce.com ↗

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