Beta
Platforms ▾
Engagement platformsCEP
CEPs in the Release Matrix →
Data platformsCDP
CDPs in the Release Matrix →
B2B marketing automationMAP B2B
MAP B2Bs in the Release Matrix →
All platforms15 tracked · 8 CEP · 4 CDP · 3 MAP B2B
Compiled 11 Nov

Type at least 2 characters.

AI generatedAI generated This record is generated by AI from the cited source. How AI is used

HS

WhatsApp Coexistence with the WhatsApp Business app

GA since May 2026 notable

HubSpot Inbox or Help Desk can run alongside the WhatsApp Business app on the same number, syncing messages with 180-day backfill.

Read vendor source (opens in a new tab)
community.hubspot.com Evidence for GA · May 2026
Platform
HubSpot Marketing Hub
Component
Marketing Hub
Capability
Messaging apps · Channels
Vendor's name
WhatsApp Coexistence
First recorded
Record last updated

Record dates describe acquisition and updates, not human review. About corrections.

Lifecycle history 1 state

  1. GAMay 2026
    First recorded 2 Oct 2026 · recorded from the source history · vendor community release post · community.hubspot.com ↗

Something wrong or out of date in this record? , ideally with a link to better evidence. How corrections work

Messaging apps on other platforms latest first

All Messaging apps changes →

More from HubSpot in Messaging apps

Report an issue

Tell us what is wrong in this record. Reports are checked against public sources, with the same rules as every entry. How corrections work

Sent through Web3Forms. Nothing you send is published. How reports are handled.