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Compiled 11 Nov

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Language controls for Customer Agent responses

GA since Mar 2026

Admins can restrict Customer Agent to specific response languages instead of relying only on auto-detection of the visitor's language.

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community.hubspot.com Evidence for GA · Mar 2026
Platform
HubSpot Marketing Hub
Component
Conversations & events
Capability
Localization & translation · Content
also: Conversational & voice
Vendor's name
Control which languages Customer Agent responds in
First recorded
Record last updated

Record dates describe acquisition and updates, not human review. About corrections.

Lifecycle history 1 state

  1. GAMar 2026
    First recorded 2 Oct 2026 · recorded from the source history · vendor community release post · community.hubspot.com ↗

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