CX Enterprise Coworker in third-party AI platforms
CX Enterprise Coworker works inside Microsoft 365 Copilot, ChatGPT and Claude, answering natural-language questions on campaigns, journeys and audiences using existing Adobe permissions.
Entries on this page are generated by AI from vendor sources. How AI is used
Exposing the platform to external agents and protocols.
| Month | Changes |
|---|---|
| 2026-01 | 3 |
| 2026-02 | 1 |
| 2026-03 | 5 |
| 2026-04 | 4 |
| 2026-05 | 6 |
| 2026-06 | 6 |
| 2026-07 | 10 |
| 2026-08 | 7 |
| 2026-09 | 18 |
| 2026-10 | 9 |
Select a month to view the whole-record timeline. This clears timeline filters.
Platforms with at least one feature state classified in this capability (primary or secondary, minor updates included), in the site's fixed order. Select one to filter the timeline. Counts are not shown side by side: they reflect how finely each vendor documents, not how much it offers.
Filters apply to the timeline. The chart and platform totals describe the whole record. Selecting a chart month clears timeline filters to show that same whole-record scope.
Matches the Release Matrix evidence: latest state reached in the selected period, entries under review excluded, primary and secondary capabilities included.
No recorded changes match these filters.
Within each period: major updates as cards, then notable ones as rows; newest first in each group. Minor updates below.
CX Enterprise Coworker works inside Microsoft 365 Copilot, ChatGPT and Claude, answering natural-language questions on campaigns, journeys and audiences using existing Adobe permissions.
Agent Channels can publish a shared work folder as a remote MCP server, letting an MCP client run its Actions and start or continue chats via a connection token.
Loomi Connect will expose Bloomreach's analytics, search and marketing capabilities to external AI agents via connectors, webhooks, APIs and MCP, letting agents analyze data, build segments and launch campaigns.
AI Studio's new Agent Channels let an externally hosted application run AI Studio chats against one shared work folder, starting with SDK Apps.
MCP Endpoints now support OAuth, letting each person sign in individually from their MCP client so chats and Actions run under their own permissions and credits instead of a shared connection token.
Breeze Projects can now connect to Amplitude, Notion, Gong, Asana, Linear and G2 for project context.
From a Slack thread, Breeze can now update CRM records, enroll them in workflows, prep meetings and log calls.
A remote-hosted MCP server lets external AI agents such as Claude, ChatGPT, and Cursor read campaign, Canvas, segment, and catalog data and create or update templates, Content Blocks, and assets.
MCP tools let CX Coworker discover, create, and manage content templates, fragments, landing pages, and inline message content via natural language.
Now GA (27 Oct 2026). Current summary: CX Enterprise Coworker works inside Microsoft 365 Copilot, ChatGPT and Claude, answering natural-language questions on campaigns, journeys and audiences using existing Adobe permissions.
Adds 40 tools to the MCP server so AI assistants can manage Automation Studio, campaigns, content and data extensions.
The Braze MCP server adds beta support for AI agents to use the Campaigns and Segments API.
The Braze MCP server adds beta support for Operator Connect, linking external AI agents to Operator.
The HubSpot connector for ChatGPT is being expanded to create landing pages and analyze closed-won deals from inside ChatGPT.
Users can add their own MCP connector to Composer by providing a URL and an optional access token.
Google Drive, Calendar, Chat and Gmail can connect to Breeze so it can read data and take action using plain-language prompts, with per-connector admin approval.
Fathom, Xero, Box, Canva, Gong and Slack can now connect to Breeze Assistant and Agent Hub.
MCP server that lets AI agents read and update server-side profile configuration using natural language, without the UI.
The Marketo Engage MCP server bridges AI assistants and Marketo Engage, exposing more than 100 operations across forms, programs, smart campaigns, people, emails, snippets, lists and folders.
Adds 260+ tools to the existing Klaviyo MCP server, so AI agents and developers can read data, build segments, run campaigns, author flows and manage catalogs from Claude, OpenAI or custom agents.
Landing pages built in Claude Design using HubSpot context can be pushed into HubSpot as a draft to review and publish.
A HubSpot connector for Gemini brings HubSpot data into Gemini to generate content and insights, and act on it back in HubSpot.
Now GA (17 Sep 2026). Current summary: A remote-hosted MCP server lets external AI agents such as Claude, ChatGPT, and Cursor read campaign, Canvas, segment, and catalog data and create or update templates, Content Blocks, and assets.
The HubSpot connector for Claude can create campaigns, associate assets, and access revenue and deal attribution data for specific campaigns.
The HubSpot connector for Claude gets read-only access to messages across Help Desk and Conversations Inboxes, including chat, email, WhatsApp, SMS and Messenger.
The HubSpot connector for Claude can build or update landing pages and access conversion, submission and view performance data for pages and blog posts.
The HubSpot connector for Claude can query leads to surface active prospects, lead status and sales journey position, including Partner Client access.
The HubSpot connector for Claude can create or edit marketing email drafts, configure send details and schedule, then report on how emails performed.
The AJO MCP server exposes five new read-only tools for querying channel configurations and marketing actions.
The HubSpot Agent CLI brings HubSpot data and intelligence into OpenAI Codex, Claude Cowork, and Claude Code so agents can automate repetitive, bulk, and scheduled CRM work, such as prioritized contact cleanup lists.
Agentic AI orchestrating Adobe apps across analytics, content and journey orchestration; built on MCP and Agent2Agent, interoperating with Anthropic, AWS and Google Cloud. Generally available since 10 June 2026.
An MCP server exposes Hightouch to external AI assistants like Claude or ChatGPT to build audiences, journeys and reports in plain language.
Live HubSpot deal, ticket and contact insights are accessible from within Microsoft 365 Copilot, fetched in real time and never indexed by Microsoft.
Now GA (14 Aug 2026). Current summary: The Marketo Engage MCP server bridges AI assistants and Marketo Engage, exposing more than 100 operations across forms, programs, smart campaigns, people, emails, snippets, lists and folders.
Now Preview (26 Aug 2026). Current summary: MCP server that lets AI agents read and update server-side profile configuration using natural language, without the UI.
Marketers can expand their AI options by integrating an LLM with Marketing Cloud Engagement's MCP server.
The HubSpot connector for ChatGPT adds campaigns and campaign metrics, landing pages, website pages, blog posts, team memberships and user roles.
The HubSpot connector for Claude uses SQL-based retrieval to run aggregations, joins and complex filters across CRM objects and return results.
Beta MCP server exposes read-only Real-Time CDP tools, letting MCP-compatible AI clients inspect audiences, destinations and activation runs.
A new MCP server exposes campaign, channel configuration, and sandbox operations to MCP-compatible AI clients, as Public Beta.
A remote MCP server gives any MCP-compatible AI client permission-aware read and write access to HubSpot CRM objects, engagements, segments, campaigns and content via natural language.
Breeze Agents can use MCP servers for G2, Linear, Gong and Amplitude to research software, manage issues, analyze calls, and query product analytics via plain-language prompts.
New embedded Adobe Marketing Agent brings campaign insights and audience data into Microsoft 365 apps like Teams, Word, and PowerPoint via Copilot.
The Claude and ChatGPT connectors can create and update CRM records, log activities, and read engagement history from within the AI chat window.
A Klaviyo app for ChatGPT lets users ask natural-language questions to explore campaign and flow performance using live account data.
A Klaviyo connector in Anthropic's MCP Directory lets Claude securely access account data, generate content and analyze campaign performance.
Omnichannel attribution now tracks ChatGPT sessions and affiliate referral data from platforms like Impact, Rakuten and Social Snowball.