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Engagement platformsCEP
CEPs in the Release Matrix →
Data platformsCDP
CDPs in the Release Matrix →
B2B marketing automationMAP B2B
MAP B2Bs in the Release Matrix →
All platforms15 tracked · 8 CEP · 4 CDP · 3 MAP B2B
Compiled 11 Nov

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This record was merged into another record

salesforce-marketing-cloud-next.buyer-engagement-agent-conversation-context · SFMC Next · 5 Nov 2026

A setup step, not a capability: the update says "Agent setup now includes steps to deploy the conversation data kit and turn on conversation transcripts".

Open the current record: Buyer Engagement Agent →

Correction

  1. Merged

    Record salesforce-marketing-cloud-next.buyer-engagement-agent-conversation-context merged into Buyer Engagement Agent.

    A setup step, not a capability: the update says "Agent setup now includes steps to deploy the conversation data kit and turn on conversation transcripts". Evidence: help.salesforce.com ↗

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